Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 41.0.1 is not showing twitter tooltips for Reply, RT, Fav. etc, but they do appear in other browsers, is this a config problem ?

  • 7 antwoorde
  • 3 hierdie probleem
  • 26 views
  • Laaste antwoord deur ssjdc9

ssjdc9
ssjdc9
more options

Hi, I'm using Moz 41.0.1 on Windows 10. Not being a power user of Twitter I was not certain I knew the function of some of the symbols there, but I was fully expecting for a tooltip to appear if I hovered over any of them. This does not happen though in Windows Mozilla, but it does in Windows Edge and Chrome, and also on my Linux app. So, question is, is this a bug or do I need to configure something ?

Hi, I'm using Moz 41.0.1 on Windows 10. Not being a power user of Twitter I was not certain I knew the function of some of the symbols there, but I was fully expecting for a tooltip to appear if I hovered over any of them. This does not happen though in Windows Mozilla, but it does in Windows Edge and Chrome, and also on my Linux app. So, question is, is this a bug or do I need to configure something ?

All Replies (7)

the-edmeister
the-edmeister
  • Moderator
more options

See what happens in the Firefox SafeMode.

Help > Re-start with Addons disabled or hold down your Shift key as you click the Firefox short cut.. Do not check any boxes. This is a fault finding mode.

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The JIT/Javascript compiler is disabled.
  • The default toolbar layout is used.
  • Hardware acceleration is disabled.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) when you see this issue?

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

For example: https://twitter.com/firefox

I have attached an illustration of the expected mouseover tooltips from Chrome. These are generated by a script, so presumably the script does not run the same in Firefox for some reason.

ssjdc9
ssjdc9 Vraag-eienaar
more options

Thanks to jscher2000 for reproducing and displaying the issue. I have tried running in safe mode and have also performed a complete refresh which would have reset any preferences, but the problem persists.

Chuck Baggett
Chuck Baggett
more options

I have the same problem in Firefox 42. Fails in safe mode in a default profile. I have spent hours searching for info on this problem but no luck.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Seems to still be the same in Firefox 44 on Windows. To be honest, I so seldom use Twitter that I'm not highly motivated to try to solve this one. Sorry.

ssjdc9
ssjdc9 Vraag-eienaar
more options

Well I cited Twitter as an example as its very reproducable for anyone looking into this, but tooltips are so ubiquitous it could be a symptom of a potentially wider problem than just Twitter.