Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Zenos

more options

Since I was getting abovementioned error, I have uninstalled previous version of thunderbird and installed version 38. Still i am not able to start thunderbird. First error is Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. After closing receiving following error Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

Since I was getting abovementioned error, I have uninstalled previous version of thunderbird and installed version 38. Still i am not able to start thunderbird. First error is Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. After closing receiving following error Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

All Replies (1)

more options

Have you looked for and removed a lock file?

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file