Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

No on screen keyboard on Google for example, I have tried other keyboard apps same issue

more options

Using a Nexus 9, latest OS, the on screen keyboard does not pop up when a text box is selected, on Google search page for example . If I uninstaller and re install Firefox it will work for a while then quit. I have tried SwiftKey also .

No problem with chrome browser

Using a Nexus 9, latest OS, the on screen keyboard does not pop up when a text box is selected, on Google search page for example . If I uninstaller and re install Firefox it will work for a while then quit. I have tried SwiftKey also . No problem with chrome browser

All Replies (1)

more options

This is a known problem on Android 6.0 Marshmallow with form fields when you open a page from any of Firefox's home screens (bookmarks, history, top sites, previous tabs). A bug was filed for it on Oct. 6th, and there will be a fix for it in Firefox 42 for Android. The current Firefox Beta app in the Play store does not yet have the fix, maybe by the end of the week.

For now, the quickest workaround I've found is:

menu > Reload

Other reported workarounds take longer:

  • lock and unlock the screen (off and on alone doesn't do it)
  • rotate orientation and back again (doesn't work on mine)
  • load pages using the address bar (type a few characters then autocomplete)

Related thread: Bookmarked links for search engines not activating keyboard after updating to Marshmallow.