Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Help! Thunderbird just ate the content but not headers in my inbox. Again.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur benorr

more options

After Thunderbird once again ate the message content of most of my inbox (leaving the complete header), I tried to repair the inbox and ended up with five messages instead of about 100. At least the five had the content and a new email has arrived with content. I have used Mozilla for years, but I am at my wits end on this. I cannot afford to keep losing my emails from the inbox.

After Thunderbird once again ate the message content of most of my inbox (leaving the complete header), I tried to repair the inbox and ended up with five messages instead of about 100. At least the five had the content and a new email has arrived with content. I have used Mozilla for years, but I am at my wits end on this. I cannot afford to keep losing my emails from the inbox.

All Replies (2)

more options

Is it always email before a certain date that go missing? If so check your anti virus activity logs for them detecting and deleting something on or then day after that date. Nortons product in particular deletes the entire mail folders content if you click Automatic repair. This action deletes the mail but not the index used to display the mail lists.

Corruption of the file can also cause mos of mail, but is very uncommon, without help from a third party program.

more options

The only correlation I can get is that it seems to happen every time Thunderbird is all but insisting that it compact folders.