Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

FireFox & Blackboard try to open a submitted Word document, screen shows Office 2013 Configuration Process why?????

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur DoctorRTM

DoctorRTM
DoctorRTM
more options

Office 2010 and Office 2013 are on my computer - when I use Chrome or IExplorer in Blackboard - I can open student papers fine in the "Protected View enabling editing" but not in FireFox - Word opens and the screen with Office Prof. Plus 2013 Configuration Process -and it takes forever and then it wants you to restart your computer - this is ridiculous and when it does restart and you are back again the same thing happens - it wants to forever CONFIGURATE Office 2013 - this does not happen in Chrome with BlackBoard or Edge or IE. What is wrong with FireFox?

Office 2010 and Office 2013 are on my computer - when I use Chrome or IExplorer in Blackboard - I can open student papers fine in the "Protected View enabling editing" but not in FireFox - Word opens and the screen with Office Prof. Plus 2013 Configuration Process -and it takes forever and then it wants you to restart your computer - this is ridiculous and when it does restart and you are back again the same thing happens - it wants to forever CONFIGURATE Office 2013 - this does not happen in Chrome with BlackBoard or Edge or IE. What is wrong with FireFox?

All Replies (2)

DoctorRTM
DoctorRTM Vraag-eienaar
more options

Firefox is no help at all with these issues - I am going over to Chrome and Edge as my browsers to rely on.

DoctorRTM
DoctorRTM Vraag-eienaar
more options

You absolutely correct. Chrome is becoming my browser of choice. So disappointed in FireFox.