We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Browser slow, have refeshed and used malware scan. Still running slow.

  • 2 antwoorde
  • 2 hierdie probleem
  • 16 views
  • Laaste antwoord deur cor-el

more options

Firefox is slow to start up and then slow to load tabs and sites. I have refreshed the browser and ran antivirus and malware scans (clean bill of health). My PC was bough new earlier this year and it runs on Windows 10. I have had the slow browser problem for around a week.

Firefox is slow to start up and then slow to load tabs and sites. I have refreshed the browser and ran antivirus and malware scans (clean bill of health). My PC was bough new earlier this year and it runs on Windows 10. I have had the slow browser problem for around a week.

All Replies (2)

more options
more options

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.