Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to stop yahoo and others from changing my home page

more options

Yahoo keeps replacing my home page and every time I change it back, Yahoo still replaces my home page, is this a malware issue? I want to permanently remove yahoo. I went to the search engine menu to remove yahoo, Bing, and others; still yahoo keeps showing up, I am angry and frustrated that Yahoo is bullying my internet service, this is privacy invasion issue and I do not like this one bit!!!!!

Yahoo keeps replacing my home page and every time I change it back, Yahoo still replaces my home page, is this a malware issue? I want to permanently remove yahoo. I went to the search engine menu to remove yahoo, Bing, and others; still yahoo keeps showing up, I am angry and frustrated that Yahoo is bullying my internet service, this is privacy invasion issue and I do not like this one bit!!!!!

All Replies (1)

more options

Does it change back pretty much immediately, or when you exit Firefox and start it up again? The home page and search engine settings are separate, but are both changing at the same time?

There are a few different ways that your home page could get changed at startup:

(1) An add-on changes it (2) An optional settings file named user.js changes it (3) External settings protection software changes it

For #1, you can review and disable unrecognized/unwanted extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. None of these come with Firefox, they are all optional.

For #2, try using the steps in this article: How to fix preferences that won't save. To see the full names of .js files, you may need to change a Windows setting. This Microsoft support article has the steps: http://windows.microsoft.com/en-us/wi.../show-hide-file-name-extensions.

For #3, some utility programs (like Advanced SystemCare) and some security programs will "roll back" settings changes between Firefox sessions. You may need to turn off the home page/browsing/surfing protection feature of such software until you have everything set just right.

Any progress?