Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What plug ins are required to operate Olive sites?

  • 1 antwoord
  • 1 het hierdie probleem
  • 20 views
  • Laaste antwoord deur cor-el

Fonz46
Fonz46
more options

I recently purchased a new laptop running Windows 10 and installed Firefox 43.0.2. When trying to access our local newspaper I get a message stating "plug ins required" My old laptop with Windows 7 and the same version Firefox works as it should. The newspaper website is using Olive software. Any suggestions on which Plug in I need or any other help would be appreciated.

I recently purchased a new laptop running Windows 10 and installed Firefox 43.0.2. When trying to access our local newspaper I get a message stating "plug ins required" My old laptop with Windows 7 and the same version Firefox works as it should. The newspaper website is using Olive software. Any suggestions on which Plug in I need or any other help would be appreciated.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You didn't list the plugins in the System Detail list, so we can't check what plugins you have installed.

  • Firefox menu button/Tools > Add-ons > Plugins (about:addons)

Do you have the Shockwave Flash plugin installed?

You can find links of the latest Shockwave Flash player for Firefox on this page:

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?