Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Getting error message: https://as.vox.com says: font is not available. ?????

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Especially when on Yahoo mail, screen greys and the above error message pops up. Yahoo says it's a Firefox issue :-)

Especially when on Yahoo mail, screen greys and the above error message pops up. Yahoo says it's a Firefox issue :-)

All Replies (2)

more options

Its looking for a font that might be pointing to a folder or font that is not default on the computer??

I cannot load the url currently, however for more developer help like this, tag it with compatibility in stackoverflow.com. There you can get more expert help.

more options

The site loads for me with the http protocol (https doesn't work).

There are fonts loaded from this server if I check the Network Monitor for fonts.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from websites that cause problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window