Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is not letting me go on any website. Keeps saying untrusted connection. Went to geek squad and even they could not fix it.

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur philipp

jkahluwa
jkahluwa
more options

Since Saturday, firefox is not letting me go on most of my reg websites - google, yahoo, bing, etc. It keeps saying the connection is untrusted. Before sat it was working fine. I even took the laptop to best buy and they tried the suggestions made on the firefox support page regarding the issue but it did not fix it. They also uninstalled and installed the firefox twice and it still did not fix the problem. I am not sure what to do. Also, I have Kaspersky security ans firefox keeps disabling it. I need to have the security.

Please help.

Since Saturday, firefox is not letting me go on most of my reg websites - google, yahoo, bing, etc. It keeps saying the connection is untrusted. Before sat it was working fine. I even took the laptop to best buy and they tried the suggestions made on the firefox support page regarding the issue but it did not fix it. They also uninstalled and installed the firefox twice and it still did not fix the problem. I am not sure what to do. Also, I have Kaspersky security ans firefox keeps disabling it. I need to have the security. Please help.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, most likely you'll need to tweak some settings in kaspersky in order to fix this issue: go to kaspersky's settings > additional > network. there you could either disable the "scanning of encrypted connections" or look under advanced if there is an option to reinstall their certs there...