Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why are all messages for several hours not downloaded. Windows 10, Thunderbird 38.5.1, comcast.net, sleeps after 2 hours.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Boater

more options

I leave the PC on. It is set to sleep after 2 hours. Normally all of the messages received overnight display when I wake the PC up, but occasionally there is a large block of messages that are received on my iPhone but not downloaded to Thunderbird. This morning there were about 25 messages missing between 9:25 pm and 6:30 am.

I leave the PC on. It is set to sleep after 2 hours. Normally all of the messages received overnight display when I wake the PC up, but occasionally there is a large block of messages that are received on my iPhone but not downloaded to Thunderbird. This morning there were about 25 messages missing between 9:25 pm and 6:30 am.

Gekose oplossing

All messages downloaded normally this morning. So restarting windows in safe mode must have done the trick. Thank you!

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10 Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

more options

Received the following banner after selecting safe mode with networking enabled: "This app can't open Microsoft Edge can't be opened using the built-in Administrator account. Sign in with a different account and try again." Tried again to open Edge but kept getting the same message. Without Edge opening I can't start thunderbird in safe mode and I don't know how to sign in with a different account so restarted to return to normal Windows 10.

more options

Gekose oplossing

All messages downloaded normally this morning. So restarting windows in safe mode must have done the trick. Thank you!