Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have constant crashes and have to reload the page .every 5 minutes.how do I fix ?

  • 1 antwoord
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur FredMcD

oliverig
oliverig
more options

I get constant crashes and told to reload page every 5-10 minutes and then computer freezes. I then cant even X out.I have to control/alt/delete and then restart .

What can I do ?

I get constant crashes and told to reload page every 5-10 minutes and then computer freezes. I then cant even X out.I have to control/alt/delete and then restart . What can I do ?

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29