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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

new computer, downloaded thunderbird, imported address book from old, mistsakenly deleted items from personal address book, now imported addresses don't work.

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We bought 2 new computers. I downloaded Thunderbird to both, imported address books to both. 1 works, other doesn't. On 2nd computer I mistakenly deleted some items from the Thunderbird Personal Address Book--not the one I imported, the one that downloaded with the program--and now no addresses in any address book on this 1 computer will come up when I go to "Write" but they all come up on the other computer. I uninstalled/reinstalled Thunderbird and all info came back EXACTLY as it was before I uninstalled (all 5 accounts set up, toolbars, etc all there). I then did it again: uninstalled/reinstalled ALL Mozilla: Firefox, Thunderbird, Maintenance and both came back up on this computer with all the accounts, toolbars, etc, I had previously installed and I still can't use any address books. The original "Personal Address book" that downloads with Firefox appears to be corrupted (my opinion) and I can't figure out how to get it back as only "properties" comes up and won't let me do anything with it. Please help! I'm happy to uninstall and reinstall Thunderbird, but I want a totally NEW version that doesn't have all my info in it--and I can't seem to get that. Thanks!

We bought 2 new computers. I downloaded Thunderbird to both, imported address books to both. 1 works, other doesn't. On 2nd computer I mistakenly deleted some items from the Thunderbird Personal Address Book--not the one I imported, the one that downloaded with the program--and now no addresses in any address book on this 1 computer will come up when I go to "Write" but they all come up on the other computer. I uninstalled/reinstalled Thunderbird and all info came back EXACTLY as it was before I uninstalled (all 5 accounts set up, toolbars, etc all there). I then did it again: uninstalled/reinstalled ALL Mozilla: Firefox, Thunderbird, Maintenance and both came back up on this computer with all the accounts, toolbars, etc, I had previously installed and I still can't use any address books. The original "Personal Address book" that downloads with Firefox appears to be corrupted (my opinion) and I can't figure out how to get it back as only "properties" comes up and won't let me do anything with it. Please help! I'm happy to uninstall and reinstall Thunderbird, but I want a totally NEW version that doesn't have all my info in it--and I can't seem to get that. Thanks!

Gekose oplossing

As you found out by now, re-installing the application does not touch the Thunderbird profile, where all your settings, mail, address books, etc. are stored. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

You can delete the profile upon uninstalling by deliberately checking the option to delete the profile folder.

Alternatively use the profile manager to delete the profile. https://support.mozilla.org/en-US/kb/using-multiple-profiles

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christ1
christ1
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Gekose oplossing

As you found out by now, re-installing the application does not touch the Thunderbird profile, where all your settings, mail, address books, etc. are stored. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

You can delete the profile upon uninstalling by deliberately checking the option to delete the profile folder.

Alternatively use the profile manager to delete the profile. https://support.mozilla.org/en-US/kb/using-multiple-profiles