Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox works in safe mode, and immediately after "refreshing" firefox completely, but after that it can't connect to the internet.

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur jesslucas10

more options

As of firefox update 44.0, I cannot get firefox to work properly. Trying to connect to any website gets stuck at "Connecting." I have no add-ons, extensions, or themes installed, and I tried all of the suggested troubleshooting with hardware acceleration etc.

The only time firefox will run is in safe mode, or immediately after I "refresh" firefox completely. As soon as I close and re-open it after a refresh, it stops working again. I have tried updating and disabling all plug-ins as well.

This likely goes without saying but internet connection is fine otherwise.

Thank you for any help!

(i don't know if the troublshooting info will be helpful, this is the information from immediately post refresh while I can still connect,)

As of firefox update 44.0, I cannot get firefox to work properly. Trying to connect to any website gets stuck at "Connecting." I have no add-ons, extensions, or themes installed, and I tried all of the suggested troubleshooting with hardware acceleration etc. The only time firefox will run is in safe mode, or immediately after I "refresh" firefox completely. As soon as I close and re-open it after a refresh, it stops working again. I have tried updating and disabling all plug-ins as well. This likely goes without saying but internet connection is fine otherwise. Thank you for any help! (i don't know if the troublshooting info will be helpful, this is the information from immediately post refresh while I can still connect,)

All Replies (1)

more options

Also tried updating and disabling all firewalls/internet protection programs and cleanly uninstalling/reinstalling (not keeping any profile data).

Gewysig op deur jesslucas10