Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

has anyone had a problem with blue/black screen and freezing with 44.0

  • 1 antwoord
  • 1 het hierdie probleem
  • 13 views
  • Laaste antwoord deur FredMcD

cawlady1
cawlady1
more options

Sometimes while on GSN or FB my screen just turns black,blue or white and firefox freezes. It did not happen with previous version of firefox. I am using windows7 professional.

Sometimes while on GSN or FB my screen just turns black,blue or white and firefox freezes. It did not happen with previous version of firefox. I am using windows7 professional.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: