Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My downloads window is cutting off from the top. I am using a MacBook, so when I view my downloads window, I can't see the red/yellow/green button on the top?

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

My downloads window is cutting off from the top. I am using a MacBook, so when I view my downloads window, I can't see the red/yellow/green button on the top. Why is this happening?

http://i.imgur.com/aZiXauO.png

My downloads window is cutting off from the top. I am using a MacBook, so when I view my downloads window, I can't see the red/yellow/green button on the top. Why is this happening? http://i.imgur.com/aZiXauO.png

Gekose oplossing

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.

more options

Thanks, it worked like a charm!

more options

Glad to help. Safe Surfing.