Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

  • 2 antwoorde
  • 2 hierdie probleem
  • 10 views
  • Laaste antwoord deur crystalroy

crystalroy
crystalroy
more options

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

Gekose oplossing

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

Lees dié antwoord in konteks 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

crystalroy
crystalroy Vraag-eienaar
more options

disabled the Norton email scan ... did the job! thanks so much for your time.