We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Some of my e-mails have the message in the main body deleted and replaced with a period.

  • 7 antwoorde
  • 1 het hierdie probleem
  • 15 views
  • Laaste antwoord deur Davidus

more options

Some of my e-mails have the message in the main body deleted and replaced with a period. When I go to the Web Mail site, the message is still present on the server. So Thunderbird must be deleting the text and replacing it with a period during the download to my computer. How can I fix this.

Some of my e-mails have the message in the main body deleted and replaced with a period. When I go to the Web Mail site, the message is still present on the server. So Thunderbird must be deleting the text and replacing it with a period during the download to my computer. How can I fix this.

All Replies (7)

more options

Several members of this forum have reported similar problems and the cause has in many cases been found to be an antivirus program. Do you use one?

more options

Yes, I use Vipre, but I have turned it off and it does not change anything concerning this problem.

more options

Right click the folder and select Properties. Then Repair Folder. You might lose messages if the corruption is too bad. Read this article to help prevent in the future. http://kb.mozillazine.org/Keep_it_working_(Thunderbird)

more options

Which folder should I right click?

more options

I have Windows 10

more options

I would do it on the Folder you claim to have problems with.

more options

The inbox folder