Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox keeps crashing during Facebook sessions, why?

  • 1 antwoord
  • 4 hierdie probleem
  • 28 views
  • Laaste antwoord deur FredMcD

more options

I have narrowed my problem down to Facebook, Firefox just crashes while I am on Facebook and no other site, I can be online all day and not crash, but get on Facebook for 5 minutes, and it crashes, I get an error message 'Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

I have narrowed my problem down to Facebook, Firefox just crashes while I am on Facebook and no other site, I can be online all day and not crash, but get on Facebook for 5 minutes, and it crashes, I get an error message 'Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

All Replies (1)

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible