Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

  • 1 antwoord
  • 3 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies.

what is going on Firefox??

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits. No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies. what is going on Firefox??

Gekose oplossing

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Lees dié antwoord in konteks 👍 1

All Replies (1)

more options

Gekose oplossing

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.