Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannt log in my firefox account.

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Jahid.hope
Jahid.hope
more options

I have set up my computer with windows 8.1. And then installed the latest version of Firefox. When I entered my email and password to sync then it says Unexpected error. and still I am not able to sign in and sync.

I have set up my computer with windows 8.1. And then installed the latest version of Firefox. When I entered my email and password to sync then it says Unexpected error. and still I am not able to sign in and sync.

Gekose oplossing

There are currently problems reported with the Firefox account back end service used to sign in to Sync. The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts: 
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.
Lees dié antwoord in konteks 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

There are currently problems reported with the Firefox account back end service used to sign in to Sync. The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts: 
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.

Gewysig op deur cor-el