Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that I

  • 1 antwoord
  • 12 hierdie probleem
  • 5 views
  • Laaste antwoord deur guigs

niteprince
niteprince
more options

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that have have exceeded attempts and am now locked out and not able to sync my tablet with my laptop Firefox.

I don't want to have to reset my password because I already know it. Plus, if I do I will lose all of my data from numerous devices on the server.

Your assistance would be greatly appreciated.

Thanks

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that have have exceeded attempts and am now locked out and not able to sync my tablet with my laptop Firefox. I don't want to have to reset my password because I already know it. Plus, if I do I will lose all of my data from numerous devices on the server. Your assistance would be greatly appreciated. Thanks

All Replies (1)

guigs
guigs
more options

What is the url that you are logging into? There are two ways to do it: