Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

emails have double entries from address book

  • 8 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur millrdoc

more options

When I try to send emails, the first entry in each line for the address is doubled.For example, if I wish the email to go to mmillroc@yahoo.com, the email says "mmillrdoc@yahoo.commmillrdoc@yahoo.com". This problem started after the recent thunderbird update.

When I try to send emails, the first entry in each line for the address is doubled.For example, if I wish the email to go to mmillroc@yahoo.com, the email says "mmillrdoc@yahoo.commmillrdoc@yahoo.com". This problem started after the recent thunderbird update.

All Replies (8)

more options

Try restarting Thunderbird in safe mode, with add-ons disabled. (Click on the three-bar symbol to the right of the search bar, select Help, and then Restart with Add-ons Disabled.)

more options

The email addresses are still doubled.

more options

You say "the first entry in each line" - does this mean that you're putting multiple addresses on a line?

Thunderbird prefers one address per line. It allows multiple addresses, separated by commas, but you lose the ability to identify unknown or mistyped addresses.

I think if you enter multiple addresses and then press return, it will break them apart into one-address-per-line format.

Can you advise whether you are using one address per line, or multiple addresses per line? If multiple, does return break them apart? If so, does it help with the doubling up?

The doubling up has to be a bug, but it would be useful to know how to provoke it.

more options

I have been putting multiple addresses with each being separated by a comma. If I enter each address separately, the email address appears twice without a comma and cannot be sent until one of the addresses is deleted.

Thus, if I send a message to mmillrdoc@yahoo.com, the address is entered as mmillrdoc@yahoo.commmillrdoc@yahoo.com on the email.

more options

And if you try one entry per line?

Unless you're copy and pasting from a list managed elsewhere, I can't see any benefit in comma-separated addresses. You have to type them in longhand, or copy and paste very carefully.

Try return and putting each address on its own line.

more options

Then each entry is doubled as above.

more options

Which version of Thunderbird is this? What platform do you use? Windows, Mac, Linux?

Do your address book entries have appropriate entries in all the relevant fields? First name, Last name, Display name, Nickname, email address?

more options

Thank you for your suggestion

I am running Thunderbird 45.0 on a iMac. The change in the address book did not solve the issue.