Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird can't access existing mail files after Windows 7 crash

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur andrewJoslin

andrewJoslin
andrewJoslin
more options

I restarted my laptop after a system crash, when I launched Thunderbird it was not accessing my profile, mail, previous settings etc. I was prompted to set up an email account from scratch. How can I re-access my existing mail files?

I restarted my laptop after a system crash, when I launched Thunderbird it was not accessing my profile, mail, previous settings etc. I was prompted to set up an email account from scratch. How can I re-access my existing mail files?

Gewysig op deur andrewJoslin

All Replies (1)

andrewJoslin
andrewJoslin Vraag-eienaar
more options

Problem solved, following the crash Thunderbird had created a new "Local-1" directory. In Account Settings > Local Folders I edited the "Local directory" path using the "Browse" action to point to the correct folder "Local" containing my mail files.