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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My brand new Dell laptop with Windows 10 is slow with Firefox but not Microsoft Edge

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I just got this laptop delivered today. I've tried downloading all my programs I need using Firefox but it takes about 10 mins for any website page to load. I thought that it might be the internet connection (hotspot from my phone), but as soon as I started using Microsoft Edge, it worked perfectly fine. I would still like to use Firefox, but if there isn't a solution, I'll be forced to revert to using Egde.

I just got this laptop delivered today. I've tried downloading all my programs I need using Firefox but it takes about 10 mins for any website page to load. I thought that it might be the internet connection (hotspot from my phone), but as soon as I started using Microsoft Edge, it worked perfectly fine. I would still like to use Firefox, but if there isn't a solution, I'll be forced to revert to using Egde.

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What is your computer system and Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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Thanks for the reply! Sorry I'm not computer savvy..It's an Intel i7 if that's what you mean...and the latest Firefox. I just tried in safe mode and it's just as slow. However, I just tried hooking it up to my sister's broadband router and Firefox started running as fast as Edge. When I get back on my hotspot however, it goes back to slow and Edge still runs fast.

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Sounds like a problem with your 'Hot Spot.' Contact its support.

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If it's a problem with my hotspot, then why is it super quick using Edge?

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Thanks for nothing Mozilla. Looks like I'll be using Microsoft Edge from now on.