Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Test Pilot won't install

  • 2 antwoorde
  • 71 hierdie probleem
  • 1 view
  • Laaste antwoord deur Odin14

more options

At https://testpilot.firefox.com/, Test Pilot has been "installing" for hours--except that it doesn't. Clicking on the "Installing Test Pilot" button produces a progress message, which for the last hour or so has said "A few seconds remaining." I use NoScript, but NoScript reports that all scripts are allowed on this site. What' the problem?

At https://testpilot.firefox.com/, Test Pilot has been "installing" for hours--except that it doesn't. Clicking on the "Installing Test Pilot" button produces a progress message, which for the last hour or so has said "A few seconds remaining." I use NoScript, but NoScript reports that all scripts are allowed on this site. What' the problem?

Gekose oplossing

I disabled my AV program and Test Pilot installed immediately. Thanks!

Lees dié antwoord in konteks 👍 8

All Replies (2)

more options

Test Pilot should install instantly. If that isn't the case then your security software might be blocking the file.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Gekose oplossing

I disabled my AV program and Test Pilot installed immediately. Thanks!