I am trying to download latest Firefox as instructe but the "Settings" icon is off the screen.
The information that I need to upgrade to the latest vertion of firefox appears on the screen when I open up firefox. The instructions to upgrade tell me to open up "sETTINGS" but the "SETTING" icon is off the edge of the screen. Reducing the screen size does not correct this. Where am I going wrong.
The information that I need to upgrade to the latest vertion of firefox appears on the screen when I open up firefox. The instructions to upgrade tell me to open up "sETTINGS" but the "SETTING" icon is off the edge of the screen. Reducing the screen size does not correct this. Where am I going wrong.
Gekose oplossing
hello, you have various malicious addons present. please proceed like this:
- download & install the latest version of firefox from https://www.mozilla.org/firefox/all/
- refresh firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
Lees dié antwoord in konteks 👍 0All Replies (1)
Gekose oplossing
hello, you have various malicious addons present. please proceed like this:
- download & install the latest version of firefox from https://www.mozilla.org/firefox/all/
- refresh firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.