Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Outbound email hangs and does not send

  • 6 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur Wayne Mery

more options

I compose my outbound email and hit send but it just hangs there. I often have to cancel, compose another email and resend. It usually goes on the second attempt. Any thought on what would cause it to hang?

I compose my outbound email and hit send but it just hangs there. I often have to cancel, compose another email and resend. It usually goes on the second attempt. Any thought on what would cause it to hang?

All Replies (6)

more options

My guess would be an anti virus program hanging up the send while it scans mail from a machine it claims is not infected with anything.

more options

I have this problem too except that it doesn't go through after repeated attempts.

more options

Matt said

My guess would be an anti virus program hanging up the send while it scans mail from a machine it claims is not infected with anything.

I have tried disabling anti virus, switching to another, re installing Thunderbird all to no avail. This has been going on for 2 months, and is making email with Thunderbird v frustrating!

more options

I believe I may have now a solution to my problem: I have disabled add ons, (tools/start without add ons) and now find that emails send without any problem. I installed an add on "profile password" 2 years ago, but set it to not require a password 12 months ago. I have now actually removed it, restarted with remaining add ons activated, and all is still well. I conclude "profile password" to be the culprit. Can't find it in current list of add ons.

more options

That is the first time I have seen reports of issues with that add-on. Thank you for taking the time to provide your solution.

more options

Turkeysnipe said

I believe I may have now a solution to my problem: I have disabled add ons, (tools/start without add ons) and now find that emails send without any problem. I installed an add on "profile password" 2 years ago, but set it to not require a password 12 months ago. I have now actually removed it, restarted with remaining add ons activated, and all is still well. I conclude "profile password" to be the culprit. Can't find it in current list of add ons.

Turkeysnipe,

Do you mean the addon at https://freeshell.de/~kaosmos/profilepassword-en.html ? Do you know if you were using the most recent 0.7 version ?