Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Scribe

more options

Please help with the Mozilla Firefox has been crash please see screen shot below

thanks Edwin Rimas

Please help with the Mozilla Firefox has been crash please see screen shot below thanks Edwin Rimas

All Replies (5)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

please see attached picture.

thanks edwin

more options

FredMcD said

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
more options

I think this is okay with you.

thanks Edwin

bp-54826be0-3918-48a7-837f-312c72160603 bp-933f61bd-6e4a-429a-a00f-013772160603 bp-009d32e2-84a5-4ba0-b9ae-b25d52160603 bp-5b53fede-bbb0-4082-81fc-0e36d2160603 bp-2adb26c0-9431-4d93-ad0b-a9da02160603

more options

Hi, Thanks for the crash reports. This seems to be an ongoing problem with Websense Endpoint, so if you have it on your system or within your organization, perhaps you could if possible try updating or disabling it.

For ref: https://bugzilla.mozilla.org/show_bug.cgi?id=1181091

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!