Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

FredMcD just asked me to mouse up to the icon; I did, but nothing happened .... Than in the next mail he asked me to go back to this page, well: here I am

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur user1342675

more options

Dear Fred, I don't know if you read this, but I really don't know what to do anymore. I did as you asked and sent a screenshot; I clicked on the icon you wanted me to click on (I only have a touchpad and a touchscreen) - nothing happened. Youre not pulling my leg by any chance, are you  ? I've been trying to tackle this problem since early morning (it's 19.03hrs. over here right now) .... I'm beat  ! (but I'm not giving up till I get rid of this annoying yellow triangle  !)

Dear Fred, I don't know if you read this, but I really don't know what to do anymore. I did as you asked and sent a screenshot; I clicked on the icon you wanted me to click on (I only have a touchpad and a touchscreen) - nothing happened. You''re not pulling my leg by any chance, are you ? I've been trying to tackle this problem since early morning (it's 19.03hrs. over here right now) .... I'm beat ! (but I'm not giving up till I get rid of this annoying yellow triangle !)
Aangehegde skermkiekies

All Replies (2)

more options

Please do not start a new question. Go back to the original question, and use the Reply box at the bottom of the page. https://support.mozilla.org/questions/1127565

more options

I owe an apolgy to FredMcD; when you told me click on the icon, I honestly thought you ment YOUR icon ...... I'm so sorry for thinking that you were pulling my leg  ! Thank you for all your efforts, and once again: I apologize  !!! Greetings from Amy47 (Amy)