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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problem installing Thunderbirds

  • 5 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur Barncroft15

Barncroft15
Barncroft15
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I am in the midst of moving from Windows Vista to Windows 10. I didn't care for the email system on Windows 10 so decided to try Thunderbirds. I have three email addresses on Vista and I set up the same three addresses on Thunderbirds. it must be several years since I last set up an email system so, inevitably, there were a couple of minor errors, which I was unable to correct so I uninstalled, and then reinstalled Thunderbirds to start over. The reinstalled version arrived with all the details of the email addresses already entered - including the errors.

I would appreciate guidance in how to uninstall and the reinstall a "clean" copy of Thunderbirds

I am in the midst of moving from Windows Vista to Windows 10. I didn't care for the email system on Windows 10 so decided to try Thunderbirds. I have three email addresses on Vista and I set up the same three addresses on Thunderbirds. it must be several years since I last set up an email system so, inevitably, there were a couple of minor errors, which I was unable to correct so I uninstalled, and then reinstalled Thunderbirds to start over. The reinstalled version arrived with all the details of the email addresses already entered - including the errors. I would appreciate guidance in how to uninstall and the reinstall a "clean" copy of Thunderbirds

Gekose oplossing

Hi Zenos

I am very much obliged to you for your assistance - delighted to say that the problem is now solved.

However, I am puzzled at the rationale whereby Thunderbird leaves so much information on the system after, apparently, a complete uninstallation of the Thunderbird programme. Do you have any thoughts on the matter?

Best wishes

Barncroft15

Lees dié antwoord in konteks 👍 0

All Replies (5)

Zenos
Zenos
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Thunderbird stores your settings separately from the program itself, in its profile. You'll need to delete that to get a clean start.

https://support.mozilla.org/en-US/kb/profiles-tb

You can locate your profile by going to Help|Troubleshooting Information, and click on the button that opens your profile in your file manager.

But what exactly was the problem with the account? It's probably fixable.

Barncroft15
Barncroft15 Vraag-eienaar
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Gekose oplossing

Hi Zenos

I am very much obliged to you for your assistance - delighted to say that the problem is now solved.

However, I am puzzled at the rationale whereby Thunderbird leaves so much information on the system after, apparently, a complete uninstallation of the Thunderbird programme. Do you have any thoughts on the matter?

Best wishes

Barncroft15

user01229325
user01229325
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He gave you his thoughts. The program is separate from your data.

Zenos
Zenos
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I think you'll find many programs do this. Have a look around in your AppData folder. And your registry. ;-)

If you're concerned about the security, privacy or just tidiness issues of leaving data behind, you might want to consider something such as the revo installer/uninstaller,. which tracks the state of the computer before and after an installation and so can reverse all changes, including the removal of data folders created by programs.

Barncroft15
Barncroft15 Vraag-eienaar
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Thanks for that - will investigate Revo installer/uninstaller