Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't find profile - have deleted program and reinstall still state another version is running

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Zenos

more options

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

All Replies (1)

more options

You said "can't find profile" and this may be your problem, if the profile was copied with the lock file present.

Help|Troubleshooting Information will take you straight to your profile.

https://support.mozilla.org/en-US/kb/profiles-tb

http://kb.mozillazine.org/Profile_in_use