Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Keep getting popups to update to FF 47.0.01.. Downloads 43.0.01.. Done 3 times and still get popups???

  • 3 antwoorde
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur philipp

more options

I'm running Windows 7 Home Premium and Explorer 11 and I'm really tired of getting popups that tell me I need to upgrade to version 47.x.xx and it downloads 43.x.xx.. I have done this 3 -4 times and am still getting popups... What gives???

I'm running Windows 7 Home Premium and Explorer 11 and I'm really tired of getting popups that tell me I need to upgrade to version 47.x.xx and it downloads 43.x.xx.. I have done this 3 -4 times and am still getting popups... What gives???

All Replies (3)

more options

hi, your system details show that you're on win xp - if you are using windows 7 though, please right-click the firefox shortcut on the desktop, go to properties > compatibility and disable any compatibility settings fro the browser...

more options

Firefox is currently at 48.0.1 Release as 47.0.1 is two updates behind.

https://www.mozilla.org/firefox/releases/ Www.mozilla.org/firefox/all/

Your useragent is displaying as using Windows XP so you should fix that if you are really using Win7. WinXP users are being served 43.0.1 on mozilla.org due to signing of setups since 43.0.2 as it is not possible to tell if user has WinXP SP2 or SP3. You can however do update in Firefox 43.0.1 to 48.0.1.

more options

windows users are not yet served updates to firefox 48 currently due to an ongoing startup crash issue with websense endpoint until a 48.0.2 comes out.