Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

ANY Videos in Firefox Don't Play

  • 4 antwoorde
  • 5 hierdie probleem
  • 10 views
  • Laaste antwoord deur FredMcD

Willvv
Willvv
more options

I've been trying to solve the issue by testing it in Safe Mode, by Uninstalling/reinstalling Firefox, my Adobe flash is latest version, and still can't get no videos playing.

I try YouTube or Vimeo or any videos on any website, nothing.

When starting a video, it seems it will begin to play, it moves for just a second, and then start loading and loading or simply staying still. Nothing happens, in the end, no matter how long I leave it.

I can see that actual video is loading, but it just wont play. I can, however, keep on pressing play/pause button, and it would move a video forward by a second, and freeze again

It all plays fine in Chrome.

Issue was not here only until for last week or so, have not done anything differently during this week, cant think of anything such, then where did this issue come from??

HOW do I sort this?

I've been trying to solve the issue by testing it in Safe Mode, by Uninstalling/reinstalling Firefox, my Adobe flash is latest version, and still can't get no videos playing. I try YouTube or Vimeo or any videos on any website, nothing. When starting a video, it seems it will begin to play, it moves for just a second, and then start loading and loading or simply staying still. Nothing happens, in the end, no matter how long I leave it. I can see that actual video is loading, but it just wont play. I can, however, keep on pressing play/pause button, and it would move a video forward by a second, and freeze again It all plays fine in Chrome. Issue was not here only until for last week or so, have not done anything differently during this week, cant think of anything such, then where did this issue come from?? HOW do I sort this?

All Replies (4)

FredMcD
FredMcD
more options

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Willvv
Willvv Vraag-eienaar
more options

Ok, so I downloaded the YouTube Flash Video Player add-on and I can now play YouTube videos, but only in Flash Video Player mode. The problem remains the same if I switch to HTML Video Player mode.

As for Vimeo, non of the options, Flash or HTML Video Players work.

Is there anything else I can do to make it work videos from sites like Vimeo too?

Thanks for a help!

Willvv
Willvv Vraag-eienaar
more options

By the way, I also went on downloading and installing Media Feature Pack for N and KN versions of Windows 8.1 (I am on Windows 8.1) but got a message as per attachment?

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: