i tuned up firefox and now my passwords won't autofill
after attempting to give firefox a "tune-up", i had to force quit the application b/c it was still trying after 15 mins. i restarted my macbook pro but found my profile had been lost in the scuffle. using "tune-up" again, i was able to launch firefox again, but now all of my saved personal info is missing. how do i restore the usernames and passwords I had saved to autofill? thanks, gillian
All Replies (2)
organichyck said
after attempting to give firefox a "tune-up"
What do you mean by this?
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?
organichyck said
i had to force quit the application b/c it was still trying after 15 mins.
What application are you talking about here ?
And by 'tune-up': do you mean 'update' by any chance ?