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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get a message from Firefox sayin it had a problem and crahsed

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I keep getting a message when I try to opentmy account. It says Mozilla crash reporter. Firefox had a problem and crashed

ut I cannot get rid of this message
I keep getting a message when I try to opentmy account. It says Mozilla crash reporter. Firefox had a problem and crashed ut I cannot get rid of this message

Gekose oplossing

hi keithparker, we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/

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Gekose oplossing

hi keithparker, we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/