Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Scrolling pages turns text & pics into long unreadable lines on all sites, including in this question as I typed it

  • 3 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

It happens vertically & horizontally; in passive viewing & active use (such as while typing). Text & pictures devolve into long lines (think paint dripping down a wall in streams). I took a few screen shots to illustrate. Just started doing this after an update 2 days ago. After trying unsuccessfully trying to solve the problem I removed Firefox from my computer & reinstalled it, but the same thing continues to happen. I tried opening the same sites & email messages & doing all the same activities in another browser to double check & found none of the same problems. I tried out many programs on my own computer to determine if it was a problem specific to my computer & found none of those problems (in Word, in Adobe, using various image & text programs). It seems to be specific to Mozilla Firefox -- & seems to have to do with an upgrade of some kind on Sept 22nd, 2016.

It happens vertically & horizontally; in passive viewing & active use (such as while typing). Text & pictures devolve into long lines (think paint dripping down a wall in streams). I took a few screen shots to illustrate. Just started doing this after an update 2 days ago. After trying unsuccessfully trying to solve the problem I removed Firefox from my computer & reinstalled it, but the same thing continues to happen. I tried opening the same sites & email messages & doing all the same activities in another browser to double check & found none of the same problems. I tried out many programs on my own computer to determine if it was a problem specific to my computer & found none of those problems (in Word, in Adobe, using various image & text programs). It seems to be specific to Mozilla Firefox -- & seems to have to do with an upgrade of some kind on Sept 22nd, 2016.

Gekose oplossing

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

I tried to include a screenshot with my issue but it didn't post. I'll try to post another screenshot.

more options

I found a solution to this problem in another user's post, for anyone else dealing with this issue:

https://support.mozilla.org/en-US/questions/1117546#answer-864339

more options

Gekose oplossing

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.