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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Reset firefox, lost all bookmarks and search defaults. Automatic backups and OldFirefox files won't open

  • 2 antwoorde
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

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I tried "reset firefox" which cheerfully promises "your bookmarks will be unaffected" It destroyed all my bookmarks. The search box does not work any more. I tried restoring bookmarks from a recent automatic backup. It says "cannot open that file" I found the "Old Firefox data" folder. When I click on one of the files there, windoze does not know what app to use. When I say "open with Firefox", it just opens a blank tab.

I tried "reset firefox" which cheerfully promises "your bookmarks will be unaffected" It destroyed all my bookmarks. The search box does not work any more. I tried restoring bookmarks from a recent automatic backup. It says "cannot open that file" I found the "Old Firefox data" folder. When I click on one of the files there, windoze does not know what app to use. When I say "open with Firefox", it just opens a blank tab.

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-- Complete uninstall and re-install of firefox -- fixed both the broken search box and the bookmarks (they just magically showed up) . Although, after the fiasco of the "reset", the temptation was strong to have a shorter answer, such as

- - Complete uninstall of firefox  - - 

whatever.

Gewysig op deur mwitthoft

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