Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Is this pop up a virus?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur James

jennred
jennred
more options

I keep getting a pop up screen, saying "Urgent Firefox Update" and asking me to download an update. I always X out of the screen, because the address is "eechatravelwithamate.org". I can't image that this is a legit update, I'm wondering if it's Malware that's masquerading as Firefox? And how to I remove it?

I keep getting a pop up screen, saying "Urgent Firefox Update" and asking me to download an update. I always X out of the screen, because the address is "eechatravelwithamate.org". I can't image that this is a legit update, I'm wondering if it's Malware that's masquerading as Firefox? And how to I remove it?

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

So you are getting a random name website page claiming to have a so called urgent update for Firefox and a prompt to download a fake firefox-patch.js file?. The random name of the website alone should raise a flag that it was not legit.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, unwanted software or to download additional stuff onto Windows based on past reports if the user runs them.

The Firefox updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a while now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/