Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Amazon video wont play despite having widevine always active

  • 3 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur Browbeating

Browbeating
Browbeating
more options

Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Gekose oplossing

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

Lees dié antwoord in konteks 👍 0

All Replies (3)

Browbeating
Browbeating Vraag-eienaar
more options

Gekose oplossing

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

It is supposed to work on Linux according to "Watch DRM content on Firefox." Could you mention your specific distribution?

Browbeating
Browbeating Vraag-eienaar
more options

I would like to but am not sure what specific distribution means