Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

transferring contacts from Windows 10 Mail to Thunderbird

  • 18 antwoorde
  • 6 hierdie probleem
  • 5 views
  • Laaste antwoord deur Matt

more options

I am trying to get my contacts from Windows 10 Mail , to Thunderbird , first off , i cant find the contacts in Windows 10 mail ( i can't find the actual CSV file/folder/location , second , if this is a common issue why doesn't Thunderbird make it easier to transfer contacts , just like all the other email programs do ??? , i am confused as to why its such a pain , i am also not impressed with the speed Thunderbird has in actually sending emails , Widows 10 Mail is 10 times faster at actually sending the mail.... , the only reason i was going to switch to Thunderbird was so i can send more than 1 picture at a time in a email , which Windows 10 Mail has a problem doing and its taking forever for support to help , but if i can't easily get my contacts transferred , i am back to square 1 ,

I need a step by step in getting my contacts saved/found in Win 10 Mail , and get them into Thunderbird ... any help that actually explains the entire process is needed , as some of the links i have seen in other posts just say to save the file , but it does not tell you where the file is and where to save it (some said something about Office ???) , it makes no sense why this has to be so complicated , all i should have to do is go to "Import Contacts , choose the email program they are in , select it , and import it , that is how every other email program does it , if this can't be done without spending hours trying to hunt down the info , maybe it was a bad idea thinking this is a good email program , so far , i am not impressed , if it gets better then fine , but if it continues like this , its getting un-installed and was a waste of my time

I am trying to get my contacts from Windows 10 Mail , to Thunderbird , first off , i cant find the contacts in Windows 10 mail ( i can't find the actual CSV file/folder/location , second , if this is a common issue why doesn't Thunderbird make it easier to transfer contacts , just like all the other email programs do ??? , i am confused as to why its such a pain , i am also not impressed with the speed Thunderbird has in actually sending emails , Widows 10 Mail is 10 times faster at actually sending the mail.... , the only reason i was going to switch to Thunderbird was so i can send more than 1 picture at a time in a email , which Windows 10 Mail has a problem doing and its taking forever for support to help , but if i can't easily get my contacts transferred , i am back to square 1 , I need a step by step in getting my contacts saved/found in Win 10 Mail , and get them into Thunderbird ... any help that actually explains the entire process is needed , as some of the links i have seen in other posts just say to save the file , but it does not tell you where the file is and where to save it (some said something about Office ???) , it makes no sense why this has to be so complicated , all i should have to do is go to "Import Contacts , choose the email program they are in , select it , and import it , that is how every other email program does it , if this can't be done without spending hours trying to hunt down the info , maybe it was a bad idea thinking this is a good email program , so far , i am not impressed , if it gets better then fine , but if it continues like this , its getting un-installed and was a waste of my time

All Replies (18)

more options

Hello, try this out and i hope it can help To import your contacts or address list into Thunderbird from Live Mail, while in Windows Live Mail click the Go tab, and then contacts. The Windows Live Contacts window opens. Click the File tab, then select Export, and then Comma Seperated Values. In the next window, you will give this file a name - I suggest you use "LiveContacts." Now click the browse button, and save this file to a folder on your hard drive.....

more options

hello,

In order to import Windows contacts into Thunderbird, you must export the contacts to a text file (.csv format) and import the file into Thunderbird. See the Import, export, or change the format for contacts article at Microsoft.com for instructions on how to export contacts in Windows 7.

After creating the required file, you can import your contacts using the instructions for importing Outlook 2007 contacts below. However, instead of choosing Outlook in step 3, choose Text file (LDIF, .tab, .csv, .txt) and click Next. In the Select address book file window that appears, select Comma Separated (or All files) in the drop-down list at the bottom right, browse to the .csv file you just created, select it and click Open.

In the Import Address Book window that appears, use the Move Up and Move Down buttons to match the address book fields on the left to the correct data for import on the right, and uncheck items you do not want to import. When you are done, click OK. Your contacts should now be imported and ready for use in Thunderbird.

Note that if you are having problems importing the fields properly (like when all record data to import shows up inside the first field row when inside the Import Address Book window), this is probably a result of an exported .csv file containing semicolons instead of commas, or the other way around. This usually happens because the separator in Windows Regional settings does not match the one for the Thunderbird locale, for instance when you exported a .csv file using an English Windows version and try to import it into a non-English version of Thunderbird. In this case, you should make the list separator match in your Regional settings before exporting the .csv file, or you could edit the already exported .csv file using a text editor and replace all semicolons by commas (or vice versa), and retry the import step.

more options

The other way is the correctly map fields, but it would still be beneficial to alter column header if you currently have the full name in a single column and not in two columns.

This link has a good example of mapping fields. http://en.flossmanuals.net/thunderbird/migrating/ Look under the section : Importing contacts from a text file

If you still have an issue then it is likely the exported .csv file contains semicolons instead of commas, or the other way around. Read info here and make sure all is correct.

   https://support.microsoft.com/en-gb/kb/2853427
more options

OK , Thanks for the reply , BUT , this is not Windows Live Mail , its the Windows 10 Mail App , that comes with Windows 10 (completely different) , when everything says go to "Tools" , there is no "Tools" in Windows 10 Mail , also , your link points to Windows 7 , Windows 10 looks nothing like Windows 10 , so nothing is relevant in that link , i have already looked thru all that stuff reading other posts on this topic , none of them work , and nothing looks like , nor functions like , what your suggesting , i have already tried to find what your suggesting , and nothing is there that i can use

I need someone to look at Windows 10 Mail specifically , and tell me as i requested , a "step by step" guide to do this , i do not want a link to Microsoft , which has nothing to do with my issue , nor shows anything resembling the email program i have , nor the locations of the files , which is why i made this post in the first place , nothing posted by you helps my issue at all , i have tried it all before , and as i mentioned , its why i made this topic in the first place , what everyone is posting , is not what i have nor helps me in my quest to add my contacts.....

more options

Are these contacts in the W10 People app? If so, logon to the msn/hotmail/outlook/live account that you use to logon to the computer (via your browser), and export the contacts:

https://support.mozilla.org/en-US/questions/1111867

more options

sfhowes said

Are these contacts in the W10 People app? If so, logon to the msn/hotmail/outlook/live account that you use to logon to the computer (via your browser), and export the contacts: https://support.mozilla.org/en-US/questions/1111867


Its this , Windows 10 Mail (Microsoft calls it a App , but it says Outlook when its open as shown in the picture provided , but they say its not Outlook , they say its Windows Mail App) , its what comes stock in Windows 10 (PC)

Gewysig op deur JimDirt

more options

I had to setup the app to see what contact it had. when I did it populated with what looked like what used to be my contact list from MSN messenger.

Log into the outlook.com web site and see if the same contacts you are talking about are shown there. If they are; https://thunderbirdtweaks.blogspot.com.au/2014/10/sync-hotmailoutlookcom-contacts-with.html

more options

Matt said

I had to setup the app to see what contact it had. when I did it populated with what looked like what used to be my contact list from MSN messenger. Log into the outlook.com web site and see if the same contacts you are talking about are shown there. If they are; https://thunderbirdtweaks.blogspot.com.au/2014/10/sync-hotmailoutlookcom-contacts-with.html

I went to your link (link #2), but it does not explain how to get the contacts transferred as far as i could read , it just said it has the ability to do so , i never use "web based" email , i only use what is on a PC physically , but i also went to the Outlook link you posted and its just like the email (app) i have on my PC as far as what emails it has , but not by looks , but it still is a crappy layout , and i don't know how to find anything in it , like my Contacts , i did not see any Contacts anywhere on it , so i am still confused

more options

log into outlook.com on the left there is a blue grid of squares, click it and locate people and click on that. See your contact now?

more options

Matt said

log into outlook.com on the left there is a blue grid of squares, click it and locate people and click on that. See your contact now?

OK , never would have thought contacts would be People , i thought that was for MSN Messenger or something .....Ok , now what ???

more options

On a related note ,, every time i try to send a email with Thunderbird , it give a "Failed to save to Drafts" error , then when i try to Send the email it gives this error Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.'

I end up having to scrap the email , and close Thunderbird and either restart it , or restart my PC in order to actually send a email , basically out of 3 emails i have tried to send with it , i have been able to actually send 1 , but only after several attempts ,,, there is nothing wrong with my connection other than being slow Satellite , and i can go right to Windows 10 Mail/Outlook and send the email with no issues ... so its really starting to look like Thunderbird is more of a hassle , than a solution to anything for having a "better" email program.... Not impressed so far ... Not happy so far ... it seems to be a pain to do anything in it , from getting my Contacts transferred to actually using it to send a actual email , and its got more bugs than a garden

Gewysig op deur JimDirt

more options

Matt said

log into outlook.com on the left there is a blue grid of squares, click it and locate people and click on that. See your contact now?

OK ...... What now ????

more options

Do you see your contacts there? It was a question and not in the least rhetorical.

more options

You install the add-on I gave you the link to in days gone by. then you configure it for your Hotmail account and your contacts will appear in Thunderbird./

more options

Matt said

You install the add-on I gave you the link to in days gone by. then you configure it for your Hotmail account and your contacts will appear in Thunderbird./

I am sorry but if this is the best Thunderbird can come up with to get my contacts to show up , is , just do this , then do this , then do this , then do this ,, if you can't come up with a simpler way to get contacts like EVERY other email program has , then i think i wasted all my time and bandwidth installing this joke of a email program , the fact that out of several emails i have attempted to write and send , and have it fail at auto-saving and then sending them , leads me to believe that this email program is not a replacement for anything .... i am highly disappointed in Mozilla , which is why i hardly use its browser any more because it constantly crashes , and a email program that can't send emails or add my contacts on its own , is just disappointing at best ..... , thanks for your effort , but this is just too much effort and has been nothing but a complete waste of my time and bandwidth , i should have been able to install Thunderbird , Import my contacts , and use it like every other email program does , even the crappy ones like Outlook work better than this does

This was a huge letdown , so much for newer is better ... not in this case

Thunderbird gets a 0 out of 5 stars on my list .... , looks like another program i have to remove from my PC .....

more options

Well I think you for wasting my time as well. Let me know when you find a mail client that integrates with Microsoft that is not made by Microsoft. I will be interested to hear.

Windows 10 mail is designed to work with outlook.com and anything extra is an after thought. That you can import your contact at all is simple.

You can also export them from outlook as a CSV file and import to Thunderbird. But if installing an add-on is simply to hard, exporting and importing as a CSV is going to be way beyond your capabilities. The standard for transferring contacts is simply not supported by Microsoft

more options

Matt said

Well I think you for wasting my time as well. Let me know when you find a mail client that integrates with Microsoft that is not made by Microsoft. I will be interested to hear. Windows 10 mail is designed to work with outlook.com and anything extra is an after thought. That you can import your contact at all is simple. You can also export them from outlook as a CSV file and import to Thunderbird. But if installing an add-on is simply to hard, exporting and importing as a CSV is going to be way beyond your capabilities. The standard for transferring contacts is simply not supported by Microsoft

Its not beyond my capabilities , it just should not take , as i mentioned , that much effort to add contacts from another commonly used email Mozilla should have taken that into consideration , and added all the features in the download/add-on from the start into Thunderbird , oh and for me having to search for answers on how to add contacts , is not from lack of trying, its because maybe the email program was not thought out enough before it was released , to not be able to do what everyone else knows someone will do is to get a "better" email program because Microsoft is phasing out the best email program it had (Windows Live Mail 2009) , so if your wanting to attract Microsoft email users then your program must be made to transfer emails AND contacts , otherwise it becomes a long drawn out process that is completely unnecessary .... such as this , i should not have had to search the Internet on why i can't add contacts , it should have been addressed before its release

And if i wasted your time , maybe its beyond your capabilities to be a Tech Support person ? , especially since you "discovered" that add-on , maybe YOU should have suggested/told Mozilla to integrate it/or make their own version of it into their email program so unknowing users that think they are getting a fully functional program don't have to make posts asking for help for issues that shouldn't have been a issue if it was done right in the first place and had that function built in ...... ya think ???