Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

HOW TO ALLOW UNSANDBOXED PLUGIN ACCESS

more options

I am trying to get a flash game to work but it won't load my profile. I emailed support and help and support said that I needed allow unsandboxed plugin access. How do I do that???

I am trying to get a flash game to work but it won't load my profile. I emailed support and help and support said that I needed allow unsandboxed plugin access. How do I do that???

All Replies (1)

more options

Good question because it's not really clear what that means, "unsandboxed." If you want to run Flash with full system privileges instead of the safer approach of reduced privileges, you could disable the Protected Mode feature. There's no way to make a site-specific exception, it's a global setting.

You could test this and see whether it makes a difference, or contact them to see whether this is what they are talking about.

You can disable it using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode".

This won't take effect until all Flash is unloaded for some period of time, so sometimes it's easiest to exit Firefox and start it up again.