Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

fails to log in

  • 1 antwoord
  • 3 hierdie probleem
  • 17 views
  • Laaste antwoord deur Tonnes

more options

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

Gekose oplossing

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.

Lees dié antwoord in konteks 👍 2

All Replies (1)

more options

Gekose oplossing

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.