Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can I stop Thunderbird moving my emails to deleted or local folders without instruction

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur user1121639

more options

I open my inbox and just have time to see a new email before it disappears and is moved into "deleted". Sometimes an email is moved into a local folder without prior instruction.

I open my inbox and just have time to see a new email before it disappears and is moved into "deleted". Sometimes an email is moved into a local folder without prior instruction.

All Replies (1)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Also, check your Message Filters .