Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Does Firefox support local (non-cloud) version of Norton Identity Safe?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur John99

more options

I installed the Norton Identity Save extension to Firefox which now appears as an icon at the top of the screen. Now when accessing a web site for which credentials are stored in Identity Save (saved via EI and/or Chrome), a log-in is requested. I do not use nor want to use the cloud version of Identity Save. Does Firefox support the non-cloud version of Norton Identity Save and if so how do I access it?

I installed the Norton Identity Save extension to Firefox which now appears as an icon at the top of the screen. Now when accessing a web site for which credentials are stored in Identity Save (saved via EI and/or Chrome), a log-in is requested. I do not use nor want to use the cloud version of Identity Save. Does Firefox support the non-cloud version of Norton Identity Save and if so how do I access it?

All Replies (3)

more options

I do not use Norton security products myself. I think this article describes the latest version of the Identity Safe add-on for Firefox:

Compatibility of Norton Security Toolbar and Norton Identity Safe with Mozilla Firefox

Does that sound like the version you have, or can you update to that version? Does it work any better?

This Norton forum thread isn't very promising: Norton Identity Safe - support of local vault in Firefox 49 and up | Norton Community

By the way, Mozilla has no influence on Symantec's add-ons, they are what they are!

more options

The preceding Norton forum thread seems to confirm that Norton doesn't plan to support a local security vault in Firefox or elsewhere and recommends use of alternative password managers. Fortunately, the Norton Identity Save still works in my current versions of IE and in Chrome, although not perfectly. (For example, the Chrome version works with most but not all log-ins, such as eBay's, which works fine in IE.)

more options

There are many threads on this forum, but as people keep stressing it depends on what Norton decide to support and provide, and it seems Norton are moving away from supporting local storage. Of course Firefox will store passwords, and there will be many potential solutions using third party software, including Firefox add-ons.

One of the threads on this forum is

And a very long Norton Thread