Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox getting crash while changing default download option to Always ask me where to save files

  • 12 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur npandey23

more options

If I change the download option (Settings -> Preference -> General -> Downloads) from Always ask me where to save files to Save files to (Defualt Downloads) it works fine while with "Always ask me option" it's getting creash when I save a any file (just after where do you want to save prompt).

I have a core dump file for debugging but not able to upload it here. Let me know how I can share it with you for debug this issue.

Thanks Niraj

If I change the download option (Settings -> Preference -> General -> Downloads) from Always ask me where to save files to Save files to (Defualt Downloads) it works fine while with "Always ask me option" it's getting creash when I save a any file (just after where do you want to save prompt). I have a core dump file for debugging but not able to upload it here. Let me know how I can share it with you for debug this issue. Thanks Niraj

Gekose oplossing

The issue has been resolved after setting the following env variable:

GSETTINGS_SCHEMA_DIR

Thanks for your support.

Regards Niran

Lees dié antwoord in konteks 👍 0

All Replies (12)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
more options

Do you have many downloads showing in the Downloads panel in the Library window?

more options

FredMcD said

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
aboutcrashesFx29

I do not see any report here.

more options

the-edmeister said

Do you have many downloads showing in the Downloads panel in the Library window?

No

more options

Where did the core dump file for debugging come from? How large is it?

more options

FredMcD said

Where did the core dump file for debugging come from? How large is it?

It just dump the core file on my home area. I have two file one is 4 MB and another one is 43 MB. If you need those files for debugging please do let me know how can I upload those filese as I do not see any option here to upload the file (There is only option to add images).

Thanks Niraj

more options

Gekose oplossing

The issue has been resolved after setting the following env variable:

GSETTINGS_SCHEMA_DIR

Thanks for your support.

Regards Niran

more options

That was very good work. Well done.

What did you set the GSETTINGS_SCHEMA_DIR to?

more options

FredMcD said

That was very good work. Well done. What did you set the GSETTINGS_SCHEMA_DIR to?

It should be "glib-vX.X.X/share/glib-2.0/schemas/

more options

Thank you. This information could help others.

more options

Could you tell us what distro of Linux you're on? Maybe the developers could fix this somewhere in the Firefox code.

The only other bug close to this I found was: Bug 856400 - "Always ask me where to save files" crashes if primary disk is full