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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Get rid of 'Welcome to Thunderbird' when searching and trying to open an older email message

  • 2 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Richiholland

Richiholland
Richiholland
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Ok, this is getting beyond frustrating. When I do a search for say, a name of an older client or any other such search. Let's say I had a shipping address for 'John Doe' in the past week and I do a search for 'John Doe' it will show me all the emails with john doe in the search results.

When I click on one of the emails from the search results, it gives me a page with the 'Welcome to Thunderbird' advert on it. I can't see the actual email message.

This doesn't happen to all emails it seems. But it happens way too often. I can't see the original email, just the 'Welcome to Thunderbird' page when I try to read it.

Is there anyway to get rid of this so I can see the original email message again?

Ok, this is getting beyond frustrating. When I do a search for say, a name of an older client or any other such search. Let's say I had a shipping address for 'John Doe' in the past week and I do a search for 'John Doe' it will show me all the emails with john doe in the search results. When I click on one of the emails from the search results, it gives me a page with the 'Welcome to Thunderbird' advert on it. I can't see the actual email message. This doesn't happen to all emails it seems. But it happens way too often. I can't see the original email, just the 'Welcome to Thunderbird' page when I try to read it. Is there anyway to get rid of this so I can see the original email message again?

Gekose oplossing

1. It doesn't make a difference if I have one thunderbird window open or several - same result

2. I deleted the global-messages-db.sqlite file and restarted Thunderbird. Didn't work on the first restart, but I restarted Thunderbird a couple of times and on the third try, it seems to be finding whatever I put in the search field.

Thank you so much for your help!

-Rich

Lees dié antwoord in konteks 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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1. Make certain you have only one Thunderbird window open

2. If you are using the search field, the one accessed with ctrl+K, then perhaps the global index file is hosed. Go to help | troubleshooting | Profile Folder | open folder - in that folder find global-messages-db.sqlite Shut down Thunderbird. Delete that file (it doesn't hold you mail, it's only an index). Restart Thunderbird.

If you still have a problem, visit tools | error console for relevant error messages

Please post your findings

Richiholland
Richiholland Vraag-eienaar
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Gekose oplossing

1. It doesn't make a difference if I have one thunderbird window open or several - same result

2. I deleted the global-messages-db.sqlite file and restarted Thunderbird. Didn't work on the first restart, but I restarted Thunderbird a couple of times and on the third try, it seems to be finding whatever I put in the search field.

Thank you so much for your help!

-Rich