Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why does firefox keep freezing after you update on 5/2/17?

  • 1 antwoord
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur FredMcD

IreneSpi
IreneSpi
more options

after about 30 min of use Firefox just freezes including mouse. Doesn't let me shut down either I have to use task manager. This just started on 5/2/17 after you update.

after about 30 min of use Firefox just freezes including mouse. Doesn't let me shut down either I have to use task manager. This just started on 5/2/17 after you update.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox. Next time there is a problem, use it.