Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

If I delete emails on my server's website, they disappear from my Inbox. Only way to keep them on my computer is to move them to a different folder.

  • 2 antwoorde
  • 2 hierdie probleem
  • 10 views
  • Laaste antwoord deur wnynightwing

more options

I was recently affected by the CCleaner glitch which wiped out everything on TB. Fortunately I recovered the emails, but had to reinstall TB. Now after downloading my emails into TB and I go to my server's web site (Xfinity) and delete those emails, the emails in my TB Inbox disappears. If I put them back on the server, they reappear on TB. The only way around this on TB, so far, is to create a new folder and move any emails to that folder. Then if I move emails on the server to Trash, the ones on TB remain. Before the crash, this didn't happen on TB. Emails remained in the Inbox until I deleted them.

I figure I probably need to check or uncheck something in the settings, but don't know what.

I was recently affected by the CCleaner glitch which wiped out everything on TB. Fortunately I recovered the emails, but had to reinstall TB. Now after downloading my emails into TB and I go to my server's web site (Xfinity) and delete those emails, the emails in my TB Inbox disappears. If I put them back on the server, they reappear on TB. The only way around this on TB, so far, is to create a new folder and move any emails to that folder. Then if I move emails on the server to Trash, the ones on TB remain. Before the crash, this didn't happen on TB. Emails remained in the Inbox until I deleted them. I figure I probably need to check or uncheck something in the settings, but don't know what.

Gekose oplossing

Please Google how IMAP mail works and how it differs from POP.

Lees dié antwoord in konteks 👍 2

All Replies (2)

more options

Gekose oplossing

Please Google how IMAP mail works and how it differs from POP.

more options

Thanks. Did not realize the difference between the 2. Obviously my previous settings were using POP and when I reinstalled TB it automatically used IMAP. With that knowledge, I went to my provider's web site and found instructions for changing, if I want to do that.

Thanks again for an easy solution!