Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I stop getting lots of spam

  • 1 antwoord
  • 12 hierdie probleem
  • 5 views
  • Laaste antwoord deur Zenos

more options

I am getting lots of spam emails I have tried to through the help center Blocking Sender by creating a filter but I get a bit confused about it telling that I can keep adding them to the same filter I seem to have to to create a new filter for every spam email, which takes so long to get rid of one email but I still keep getting plenty on spam coming through, can someone explain my best option to make it a bit easier.Thanks Ross

I am getting lots of spam emails I have tried to through the help center Blocking Sender by creating a filter but I get a bit confused about it telling that I can keep adding them to the same filter I seem to have to to create a new filter for every spam email, which takes so long to get rid of one email but I still keep getting plenty on spam coming through, can someone explain my best option to make it a bit easier.Thanks Ross

All Replies (1)

more options

I probably wouldn't use filters to do this. In my experience it is uncommon for genuine spam to come from the same sender more than once. Blacklisting that sender simply doesn't make sense if that address will never be used again.

Filters can be useful to screen out certain text appearing in the subject or in some case the message text, though of course spammers go out of their way to make this hard.

Is this truly Spam, otherwise known as UCE? Some users seem to think that anything they don't want to read is "spam", and often it may be stuff that they have effectively signed up for and have become bored with. I get a lot of newsletters and circulars which are not of any great interest, but they are not spam. I call them "cruft" and filter them accordingly, but in these cases I know the senders and so can filter on sender addresses. There are a few annoying cases where they use different randomised strings for different campaigns, so they don't have a single static "from" address. However, you can build a second filter using "ends with" to detect messages from specific domains.

If you have a general nuisance filter then it makes more sense to copy the offending email address (right click is your friend) and then edit the existing filter and add the new email address. Make sure you have the "Match any of the following" option selected.

Do train your Junk Controls by marking unwanted stuff as Junk. It does not take immediate effect, but over time it becomes very accurate. Likewise, if it incorrectly marks good messages as Junk, mark them as Not Junk, so it learns what you do and don't like.